For businesses, our goal is to help you become more efficient, productive, and ultimately more successful. Reducing the time it takes to complete many tasks, finding ways to more efficiently serve your customers, or just making your office environment more conducive to efficient work. We have solutions for retail, restaurant, small and medium offices.
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Web Services
The Internet has become the greatest business tool ever used, but only if you know how to use it. Serendipity Technology can help you make the Internet work for you. We go far beyond a simple website and contact form. While that is a great place to start, there us so much more out there. Web-based solutions for managing your customer information eliminates the problem of being tied an office location, you can lookup and update customer information from anywhere, even from your cell phone! Online booking systems, employment applications, billing, and more are out there and available. The best part is. . . the price of entry is often under $500! Let's talk about what options would be best for your business!
Support/Support
We know when it comes to your business and technology, when something doesn’t work, you need it fixed now, and when an employee has a question about how to do something, they need an answer now. We provide customized support plans to fit your business. We offer instant message, online chat, email, remote access, and more. We are available during your business hours to help you keep moving forward. Time is money, and wasting either is not an option.
Training
With our background in education and training, we can ensure that all of your employees get the knowledge they need to work most effectively for you. We offer training programs on your specific industry software, Microsoft products, basic to advanced general computer use, and on any other field of hardware of software you need. Our trainers take the time to assess where your employees are, where they need to be, and form a plan customized to them. We can train at your site, with your equipment, so you don't loose valuable work time.
Free Advice
Yup, that's right. Free. We're here to help. We understand that there are many options when it comes to technology, and it can be quite confusing. Let us worry about keeping up with the latest greatest out there so you can focus on your business. Our philosophy is to help you find and implement the technology that will most benefit your business. We will never tell you to get the latest greatest just to have it, we will help you weigh the pros and cons and see how the technology can impact your bottom line, we will help you make an informed decision for what is best for your business. In the current economic climate, making the right choice is crucial. We will help you find the technology that will increase your efficiency, and provide the maximum ROI. While there is never a charge for advice, we hope that you will chose Serendipity Technology when it comes to implementing the technology piece and let us help you and your employees learn how to use it most efficiently.
Quick Tip - Google
Alt+F4 shortcut
On a Windows computer, this shortcut closes a window and/or program that is open. One way to use this is as a safer way of closing Internet pop-up windows. More and more pop-ups these days are viruses in disguise, and when you click on anything in the window, it could install a virus. Using the Alt-F4 shortcut could help you avoid one more virus. Of course, a good up-to-date virus scan program is a must!
Question of the Week
I use a flash drive to backup files. I'm good right?
Well, not really. While using a flash drive to copy files is a great way of having multiple copies and a form of backup, if this is the only thing you do, you are still not very protected. We can help you setup a comprehensive backup system that includes automated schedules, multiple backup redundancy, rotating media, and offsite secure backups. When a tragedy strikes your data, you have only two options: Restore a backup or Rebuild your data, and if your last full accessible backup is 6 months old, get ready for long weekends of rebuilding.